With Smart Reload, your Prime package will be renewed automatically when it runs out. You can deactivate this setting at any time by visiting the “Payment Methods” section in the mobile app or by contacting our customer service team at firstname.lastname@example.org or 012 - 5260774 (Mon - Fri 9am - 7:30pm).
Articles in this section
- What is Prime?
- How do I buy a Prime package?
- How do I use my Prime package?
- What meals can I select with my Prime package?
- Where can I see how many meals I have left in my Prime package?
- Is there an expiry date for the package?
- Are snacks and drinks covered by my Prime package?
- What is Smart Reload?
- How can I change my Smart Reload settings?
- Is there a delivery fee?