I didn't receive my food!

We're truly sorry this happened to you. Please submit a 'Help' ticket so we can find out what happened to your meal and how we can get it to you as soon as possible.

All you need to do is submit a 'Help' ticket to our friendly Customer Service Heroes, set priority to 'Urgent' and let us know your order number.

A few things can go wrong with deliveries. But in most cases we would inform you well in advance if there are problems with deliveries. We usually call, SMS and finally email you during delivery or if we encounter problems. So if you have a missed call, that might be us.