iLeen from dahmakan

  • Total activity 30
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Activity overview

Latest activity by iLeen from dahmakan
  • iLeen from dahmakan commented,

    Hi, Jun! Thanks for reaching out. Good news! We deliver to your location for free with no minimum order required. We look forward to serve you soon. :)

  • iLeen from dahmakan created an article,

    How can I cancel my order?

    You can cancel meal orders on your dahmakan mobile app's 'My Orders' page. Alternatively, get in touch with our customer service team via email at care@dahmakan.com Or call us at 03-7499 2697 from...

  • iLeen from dahmakan created an article,

    Is this a subscription plan?

    Not at all! Your Prime meal packages won't expire. So you can redeem them at any time, unlike subscription models. Prime is specifically designed to suit your schedule and lifestyle. Just pay upfro...

  • iLeen from dahmakan created an article,

    Can I change my Prime package?

    Sure you can. First disable your 'Smart Reload' after you've used up your current Prime Package. Then place a new order on your preferred package.  

  • iLeen from dahmakan created an article,

    Is there a delivery fee?

    There are NO delivery fees for your meals with Prime. You just pay for your package and that’s it!

  • iLeen from dahmakan created an article,

    How can I change my Smart Reload settings?

    The easiest way to change your Smart Reload setting is through your mobile app's 'Payment Methods' page. Alternatively, get in touch with our customer service team via email at care@dahmakan.com O...

  • iLeen from dahmakan created an article,

    What is Smart Reload?

    Smart Reload is a automatic payment setting that helps renew your Prime Package as it runs out. You can deactivate this setting at any time.

  • iLeen from dahmakan created an article,

    Are snacks and drinks covered by my Prime package?

    You bet it is! Add-ons such as snacks, desserts and drinks are also covered by your Prime package. Prices are as listed in our website and mobile app

  • iLeen from dahmakan created an article,

    Is there an expiry date for the package?

    We're happy to say, Prime meals never expire. So feel free to redeem them whenever you like

  • iLeen from dahmakan created an article,

    Where can I see how many meals I have left in my Prime package?

    You can select 'Prime' on your mobile app's side menu to find your Prime balance. Alternatively, find your current prime balance in your 'Checkout' page. But don't worry, we always send emails when...