Avatar

iLeen from dahmakan

  • Total activity 30
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 15

Activity overview

Latest activity by iLeen from dahmakan
  • Avatar

    iLeen from dahmakan commented,

    Hi, Jun! Thanks for reaching out. Good news! We deliver to your location for free with no minimum order required. We look forward to serve you soon. :)

  • Avatar

    iLeen from dahmakan created an article,

    How can I cancel my order?

    On dahmakan mobile app, you may cancel your order directly from 'My Orders'. For same day cancellation, cut off time is up to 11AM for lunch and 3.30PM for dinner. Otherwise, do get in touch with ...

  • Avatar

    iLeen from dahmakan created an article,

    Is this a subscription plan?

    Not at all! Prime meal package have no expiration date, so you can redeem them at any time - unlike subscription model where your meal credits out at the end of the month. Prime is specifically d...

  • Avatar

    iLeen from dahmakan created an article,

    Can I change my Prime package?

    Yes you can. If you want to change to a different Prime package after you have used up the current one, you'll first need to disable your 'Smart Reload' and place a new order on your preferred pack...

  • Avatar

    iLeen from dahmakan created an article,

    Is there a delivery fee?

    No, there is no delivery fee for our meals. You just pay once for your package and that’s it!

  • Avatar

    iLeen from dahmakan created an article,

    How can I change my Smart Reload settings?

    You change your Smart Reload settings in our mobile app by clicking on “Profile” and going to the “Payment Methods” section. If you are using web, please contact our customer service team at care@d...

  • Avatar

    iLeen from dahmakan created an article,

    What is Smart Reload?

    With Smart Reload, your Prime package will be renewed automatically when it runs out. You can deactivate this setting at any time by visiting the “Payment Methods” section in the mobile app or by c...

  • Avatar

    iLeen from dahmakan created an article,

    Are snacks and drinks covered by my Prime package?

    No, add-ons and drinks are not covered by your Prime package. We will use your standard payment method to charge for Snacks and Drinks.

  • Avatar

    iLeen from dahmakan created an article,

    Is there an expiry date for the package?

    Prime meals never expire, so you can redeem them whenever you like.

  • Avatar

    iLeen from dahmakan created an article,

    Where can I see how many meals I have left in my Prime package?

    Go to your app, go to the side menu and select Prime. You can also always see your current Prime balance in your checkout. If you don’t use the app, we will also sent an email when your balance is ...